Effective Date: July 7, 2026
Welcome to Migori Pest Control. These Terms of Service ("Terms") govern your access to and use of our website and the pest control and cleaning services we provide. By accessing our website, requesting a quotation, booking a service, or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website or services.
1. Our Services
Migori Pest Control provides professional pest control and cleaning services for residential, commercial, industrial, institutional, and hospitality properties. Our services may include pest inspections, pest treatment, pest prevention, sanitation, deep cleaning, office cleaning, and other related services.
All services are provided subject to availability and may vary depending on the nature of the property, infestation level, and operational requirements.
2. Bookings and Appointments
Clients may request services through our website, phone, email, or other approved communication channels.
Appointment dates and times are subject to availability. While we strive to arrive as scheduled, unforeseen circumstances may occasionally require rescheduling. We will communicate any changes as soon as reasonably possible.
3. Client Responsibilities
To ensure effective service delivery, clients agree to:
Provide accurate contact and property information.
Ensure safe and reasonable access to the service location.
Follow any preparation or after-service instructions provided by our technicians.
Inform us of any known hazards or special conditions at the property.
Keep children, pets, and unauthorized persons away from treatment areas where advised.
Failure to follow recommended instructions may affect service effectiveness.
4. Pricing and Payments
Service quotations are based on the information available at the time of inspection or inquiry. If additional work becomes necessary due to circumstances not previously identified, revised pricing may apply after consultation with the client.
Payment is due according to the agreed payment terms. Late payments may delay future services or result in additional administrative charges where permitted by law.
5. Cancellations and Rescheduling
Clients are encouraged to provide reasonable notice when cancelling or rescheduling appointments.
Where work has already commenced or technicians have been dispatched, reasonable charges may apply to cover costs incurred.
6. Service Results
While Migori Pest Control applies proven treatment methods and professional techniques, complete pest elimination may require multiple treatments depending on the pest species, infestation level, environmental conditions, structural factors, and client compliance with recommended preventive measures.
We cannot guarantee permanent elimination where conditions outside our control contribute to recurring infestations.
7. Warranties and Limitations
Any service warranty, where applicable, will be communicated separately and may be subject to specific conditions.
Our liability is limited to the value of the service provided to the extent permitted by applicable law. Migori Pest Control shall not be responsible for indirect, incidental, consequential, or special damages arising from the use of our services or website.
8. Website Use
Users agree to use our website lawfully and responsibly.
You must not:
Attempt to interfere with website security or functionality.
Upload malicious software or harmful code.
Use the website for fraudulent or unlawful purposes.
Copy, reproduce, or distribute website content without prior written permission.
9. Intellectual Property
All website content, including text, graphics, logos, images, service descriptions, and branding, is the property of Migori Pest Control unless otherwise stated.
No content may be copied, reproduced, modified, distributed, or used commercially without prior written consent.
10. Privacy
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Force Majeure
Migori Pest Control shall not be liable for delays or failure to perform services resulting from events beyond our reasonable control, including natural disasters, severe weather, government actions, public emergencies, labor disputes, transportation disruptions, or other unforeseen circumstances.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time. Updated Terms become effective immediately upon publication on our website. Continued use of our website or services constitutes acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the Republic of Kenya. Any disputes arising from these Terms or our services shall be subject to the jurisdiction of the competent courts of Kenya.
14. Contact Us
If you have any questions regarding these Terms of Service or our services, please contact Migori Pest Control. We are committed to providing professional service and addressing your inquiries promptly.